Privacy Policy

This policy explains how Vizeolra ("we", "us") collects and uses information when you use our website-builder and hosting software (the "Service"). Vizeolra is a software provider only, not a professional services firm.

Information we collect

• Account information: name, email, business details you enter.
• Content: website copy, images, menu/services, form submissions you receive.
• Billing: handled by Stripe. We store subscription status and identifiers but not full card numbers.
• Usage: pages viewed, coarse geolocation from IP, device and browser info, referral URL.
• Cookies: strictly necessary cookies for authentication and product analytics.

How we use information

• Provide, secure, and improve the Service.
• Process payments and manage subscriptions.
• Send transactional email (verification, receipts, billing, notifications).
• Prevent fraud and enforce our Terms.

Sharing

We share information only with processors that make the Service work: Stripe (payments), our email provider, our hosting provider, DNS/registrar partners, Google (OAuth), and AI providers used to generate copy. We do not sell personal information.

Data retention

We retain account and content data while your account is active and for a reasonable period afterward for legal, tax, and dispute resolution. You may request deletion at any time.

Your choices

You may access, update, export, or delete your data by contacting support@vizeolra.com. California, EU, and UK residents may exercise additional rights under CCPA/CPRA and GDPR/UK GDPR.

Security

We use industry-standard safeguards including encryption in transit, RLS-protected databases, and access controls. No system is perfectly secure.

Children

The Service is not intended for children under 16.

International transfers

Data may be processed in the United States. Where required, we rely on Standard Contractual Clauses or equivalent safeguards.

Changes

We will post updates to this policy on this page.

Contact

Privacy questions: support@vizeolra.com.