Subscription & Cancellation Policy
Last updated: July 26, 2026
Free trial
Every paid plan starts with a 7-day free trial. A valid payment method is required to begin the trial. Your selected monthly or annual subscription begins automatically at the end of the 7-day trial unless you cancel before the trial ends. You will not be charged during the trial.
Plans and pricing
- Starter: $12/month or $120/year
- Professional: $24/month or $240/year
- Agency: $69/month or $690/year
Prices are in USD and exclude any applicable taxes. Yearly plans are billed in one payment covering 12 months.
Renewal
Subscriptions renew automatically at the end of each billing period (monthly or annual) at the then-current rate until canceled. We will email a receipt for each renewal.
Upgrades and downgrades
You can change plans anytime from your dashboard. Upgrades take effect immediately and are pro-rated against the current billing period. Downgrades take effect immediately; any credit is applied to the next invoice.
Cancellation
You can cancel at any time from Dashboard → Billing. Cancellation stops the next renewal; you keep access to your paid plan until the end of the current billing period. Trials canceled before day 7 will not be charged.
Failed payments
If a renewal payment fails, we will retry and notify you by email. If we cannot collect payment after retries, your subscription will move to a canceled state and paid features will be disabled.
Domains
Domains purchased through Vizeolra are billed separately as one-time annual registrations and are non-refundable once registration is submitted.
How to cancel
- Sign in and open your Dashboard.
- Open the Billing panel.
- Click "Manage subscription" and choose "Cancel plan".
Need help? Email support@vizeolra.com.